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How We Can Help You

HOW DO I SHOP?

Browse our products through ‘Shop’ or ‘Collection’ button. Click ‘Add to Cart’ and browse for more products if you want πŸ˜‰ Then you can review all product(s) you have chosen on your cart. Kindly insert the coupon code and check if it’s available by clicking ‘Apply Coupon’. If all is set, click ‘Proceed to Checkout’. Fill all required informations for smooth delivery. You may review your shipping cost on this page too. Proceed further by clicking ‘Place Order’. You’ll receive your order review on your email. Kindly make the payment and let us know through ‘Payment Confirmation’ menu on our website. We’ll proceed your order and send you the tracking number within 3 working days max.

DO YOU ACCEPT INTERNATIONAL ORDER?

We do, but kindly email us for more details πŸ™‚ Shipping fee will be varied depends on which country and how many goods you order.

AM I ABLE TO CHANGE OR CANCEL MY ORDER?

Yes πŸ™‚ Please email us ASAP stating your order number for any changes or cancellation. However, if you have made payment and the goods are ready to be sent, you can’t change or cancel your order anymore.

WHAT IS YOUR PAYMENT METHOD?

We only accept bank transfer at the moment.

WHAT IS YOUR RETURN AND REFUND POLICY?

We understand that sometimes you may change your mind, but we can’t refund your money once the payment has been confirmed. We do however can exchange your goods to other colour / pattern if available. You may send back the goods to us and we’ll send back the new items, please note that we’ll charge the shipping fee. However, if you receive faulty goods from us and would like to exchange it, all the shipping fee is on us.Β Kindly notify us by email within 3 days after you received our goods.

WHAT IF THE GOODS I WANT ARE OUT OF STOCK?

Kindly email us of what products you’re interested in and we’ll notify you when it’s available πŸ™‚

DO YOU DO CUSTOM PROJECTS?

Yes, we do love havin’ custom projects with you. Kindly email us for more details. Minimum quantity applied.

HOW DO I TAKE CARE OF YOUR FABRIC-BASED PRODUCTS?

All our fabric-based products are best to be hand washed. Thicker material is more washing machine friendly, but we still suggest to hand wash them to preserve the print colours. Print colours may fade after many washings.

 

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